Privacy Policy

1. Information We Collect

Information You Provide

• Account information (name, email, password)
• Profile information (experience level, career goals)
• Resume and job application documents
• Interview responses and recordings (with your consent)
• Feedback and communication with our support team

Information We Collect Automatically

• Device information (browser type, operating system)
• Usage data (pages visited, features used, time spent)
• IP address and general location information
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Provide and improve our interview coaching services
• Personalize your experience and recommendations
• Generate AI-powered feedback and insights
• Process payments and manage your subscription
• Send important service updates and notifications
• Provide customer support and respond to inquiries
• Ensure security and prevent fraud
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:

• Service Providers: Trusted third parties who help us operate our service (cloud hosting, payment processing, analytics)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to share information

4. Data Security

We implement industry-standard security measures to protect your information:

• End-to-end encryption for sensitive data
• Secure cloud infrastructure with regular backups
• Access controls and employee training
• Regular security audits and vulnerability assessments
• GDPR and CCPA compliance measures

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a structured format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Limit how we process your data

To exercise these rights, contact us at support@capcheck.app .

6. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze site usage and improve performance
• Provide personalized content and recommendations
• Ensure security and prevent fraud

You can control cookies through your browser settings. However, disabling cookies may affect some functionality.

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account data: Until you delete your account
• Interview recordings: 2 years or until you request deletion
• Usage analytics: 3 years for service improvement
• Payment records: 7 years for tax and accounting purposes

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

• Standard contractual clauses approved by regulatory authorities
• Adequacy decisions for countries with sufficient protection
• Appropriate technical and organizational measures

9. Children's Privacy

Our service is not intended for children under 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our service. Your continued use of the service after changes become effective constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us: